Sunday, 11 December 2011

Email to client 8/12/11 and positive response

Once everyone had amended their pages and we were happy with the outcomes, we emailed our client to let her know we had met her requirements...



Hi Gilly,


We have amended all of the pages as per our previous email so everything should be looking clear and consistent now.


Feel free to take a look at the updated version


http://jakesidsmith.com/towner-mobile/m-home.html


We hope you are pleased with the outcome


Regards,


Towner Mobile Team


Also attached is our reply from the client...



Hi all

Looking great! Thank you so much for making all of those changes, and for clarifying on the remaining points – I hadn’t realised that changing the homepage icons would be such a big job so of course would not expect you to do so at this stage!

I just have one final concern re the map – could you recheck the quality of this? (Helen and I have both checked on our phones and it’s not coming up as crisp and clear as we would like)… And we do really need to add the train station back on as integral to wayfinding – we don’t need the words ‘Eastbourne train station’ but definitely the railway symbol – would you be able to put this back in? (If it would also be possible to remove the word ‘Towner’ from the logo as this is illegible at the size of the map, i.e. so that the logo is just block colour, that would be great – but don’t worry if this is too time-consuming, I can do another time).
Could I just also check that I will be able to edit all link texts and headers?

The site is looking really fantastic, I am so impressed with your work! It’s very clear and easy to navigate which will make on-the-go access so much easier for smartphone users. I really like the way you have referenced smartphone design / user interface and incorporated this into the site, which means it sits seamlessly alongside other phone applications and feels very natural to navigate on a handset. You’ve achieved a good balance between text and image, with the well-designed icons and quality images making it very visual and simple to ‘read’ at a glance, without sacrificing loading times or accessibility. It is really a joy to navigate around!
I’ll ask some of our staff to take a look and give you their feedback too.

It would be great to have access to the site soon so that I can get used to working with and updating it – then we should be good to look at getting it online!

Many thanks,



Gilly


I then instructed Harry to make the amendments to the map as requested by Gilly.

We are really happy with the clients response. It feels so rewarding to be part of an exciting project where we are working for a real client and liasing with them to meet their needs. Then to have such positive feedback at the end of it all makes us feel very proud.


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